How to Have an Awesome Work Career
I was reflecting on my work career (past, present, and future) this morning and came to the realization that my job is “awesome.” OK, that word is overused, but I have young adult and pre-teen daughters, so I think I understand the different meanings it has, but I’m talking about the old definition of “awesome.” In others words, I enjoy almost every part of what I do for a living, and there is research in work psychology that explains why that is the case. So, here are the elements that make up an “awesome work career,” and some tips on how to get more of those elements in your own work life.
Meaning. An awesome job is one that has meaning. There is a purpose to your work, and you have to find that higher purpose. There is a scene in the movie Cedar Rapids, where Ed Helms’ nerdy character makes insurance sales sound like an uplifting career (“we are the heroes on the disaster scene, working to rebuild lives…”). Even mundane jobs, like customer service can be viewed as having meaning (e.g., helping clients, giving customers a great experience). If you can’t find the meaning in your current job after looking hard, it may be time to look hard for a new career.
Accomplishment. Choose a career where you can accomplish things, take pride in those accomplishments, and celebrate them. I take pride when I publish a paper, give a great lecture, or finish a blog post. The pride comes from readers and students who comment favorably on my accomplishments, and I’ve been known to celebrate with a glass of wine.
My friend Carlos makes car-racing accessories. He takes pride in the fact that he can build better quality accessories, and do them quicker, than anyone else at his company. I tell our college students to accomplish something at their summer internships – a project, a report, or helping run a successful event. If their internship doesn’t require it, I suggest they talk to their supervisor about taking on some extra, challenging project, perhaps one that the supervisor hasn’t had time to complete. It makes for a better internship experience to accomplish something that makes a distinct contribution, and the same goes for every job.
Positive Relationships. Nothing can make a career more awesome than working with terrific people, and building strong and rewarding relationships with them. I’m fortunate to have amazing, talented, and (yes) awesome students. I get to meet and network with wonderful clients in my consulting work, and I have some of the best research collaborators anyone could hope for. And, I try to steer clear of the bad relationships – those that can make your job an ordeal, and make you question yourself and your career choice.
Research clearly shows that relationships at work can be the greatest source of pleasure or the most tormenting source of pain and stress. Cultivate positive relationships and work hard to avoid the bad relationships (previous posts offer help in dealing with bullies and bad colleagues and bosses).
Balance. Very few people can have awesome careers if their lives revolve entirely around their jobs. An awesome career is one that allows time for family, friends, and the ability to pursue non-work-related interests. I often talk to people who are unhappy because their jobs consume all of their time and energy. Some of them change to careers that allow greater balance and flexibility, and although there are tradeoffs (e.g., less money, prestige, or a slower ride up the ladder). I rarely hear any regrets from them.
Does good fortune play a part in someone having an awesome career? To some extent. But it is more likely that people have to plan, make tough strategic career decisions, and work hard to make their career awesome.
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Published by Ronald E. Riggio, Ph.D.
Tags: business, business coach, coaching, communication, executive, follow-through, gender intelligence, leadership, Mars Venus Coaching, priorities, relationships, success, workplace
Power Connects People
When you think about people who are strongly driven to acquire power, what kinds of things do you imagine they are after? Is power about having: influence over others, money, status, glory, independence, self-confidence?
Popular stories in our culture like to distinguish power seekers from relationship seekers—people whose primary motivation is to foster connections and intimacy with others. The power and relationship motives are usually depicted as incompatible, where power is achieved at the expense of having relationships. As prime examples, think about the main characters in films like Citizen Kane, Scarface, and The Social Network. These stories tell us that power seeking is driven by self-centered ambitions, and as long as this motive is strong, the relationship seeking motive will be weak.
We forget that the rewards of power and the rewards of relationships overlap. We forget that power connects people to one another, and the more powerful person usually reaps the rewards of these relationships. Having power means having favorable connections to others.
Imagine a typical power imbalance in the workplace. A company hires two people to run a newly-created department at the company: Mr. Alpha is brought in to head the new department and Mr. Beta is hired as second in command. Mr. Alpha is given the power to fire and/or promote Mr. Beta, making Mr. Beta dependent on Mr. Alpha’s approval. Their jobs have established this connection between them, and we can be fairly certain that their interactions will be more pleasant for Mr. Alpha than Mr. Beta. Mr. Beta will be more accommodating, deferential, and experience more anxiety about saying or doing the wrong things.
As it happens, Mr. Alpha has relocated from across the country to take this job, and feels isolated in his new city. Mr. Alpha’s not a bad guy, but he insists that he and Mr. Beta take all their coffee breaks and go out on all sales calls together, just so Mr. Alpha can have the interpersonal contact. Mr. Beta goes along without complaining. After a few weeks Mr. Alpha begins to feel less isolated in his surroundings, having established some camaraderie.
In power imbalances, the more powerful person can usually set the terms of the relationship and build rapport without much resistance. This may not create close authentic bonds, but don’t underestimate the appeal of casual interactions with people who are courteous and attentive to you. These interactions should be especially appealing to men, who tend to be more satisfied with shallow relationships than women.
The point is that these relationships can be rewarding, and ultimately strengthen the allure of power. For some people, the promise of social connections may even be the hidden force behind their desire for power, especially for people who have trouble establishing connections under normal circumstances.
So even though the search for power and relationships are often portrayed as competing goals, it’s rarely that simple. Selfish goals may navigate the pursuit of power, but the motivation to connect with others is stronger than it seems, stronger than even the seeker realizes.
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Published by Ilan Shrira
Tags: accomplishment, business, coaching, communication, executive coaching, gender intelligence, goals, mars venus, Mars Venus Coaching, relationships, success, training, workplace, workshops
Are You a Skilled Social Actor or a Social Chameleon?
We all engage in impression management – trying to put our best foot forward and “fit in” in social situations. Two psychological constructs address how people “perform” in social situations, and there are subtle, but important, differences.
The first construct is called Self-Monitoring, and it is the ability to read social cues and alter one’s behavior in order to try to “fit in” to a specific social situation. Often the high self-monitor controls his or her behavior in order to impress others or to receive others’ social approval. Low self-monitors, on the other hand, are less concerned with self-presentation and are more likely to express their true attitudes and feelings, regardless of the social circumstances (think about someone who expresses their true political feelings regardless of who they are interacting with, versus the high self-monitor who sizes up the crowd [liberal vs. conservative?] before sharing, or not sharing, political opinions).
The second construct is called Social Control, and is skill in social acting. Persons high on social control are also able to control and manage their impressions, but they are not as highly affected by the social situation. Instead, the high social control individual possesses a social self-confidence and poise that allows him or her to be effective in a wide variety of social situations. Instead of the high self-monitor’s tendency to “blend in,” the person high in Social Control tends to stand out in a positive manner.
Our research has found that individuals who possess a great deal of Social Control, and who are also expressive and outgoing, are more likely to be perceived as potential leaders, and to lead social groups. High self-monitors are also likely to be chosen as leaders because they represent the “prototype” of a group leader (because they fit in).
One problem with the high self-monitor is that in the desire to fit in with the group and gain their approval, the person may become a sort of “social chameleon,” changing attitudes, opinions, and feelings in an effort to fit in and be accepted. From a leadership perspective, this can mean the leader is highly sensitive and responsive to the social climate (and the leader changes views depending on the crowd, and may appear “wishy-washy”). Socially, the extremely high self-monitor fits in, but we never get a sense of who the social chameleon really is or what he or she believes in and stands for.
On the other hand, the person who is extremely high on social control moves confidently forward, and works to bring others along with him or her. The downside of too much social control, however, can be a sort of arrogance born of the supreme self-confidence that the individual possesses. Social control thus needs to be balanced with a sensitivity to others, and consideration of their opinions and feelings.
So, where do you fall on these two dimensions?
Here are some sample items from the Self-Monitoring Scale (agreeing suggests high self-monitoring):
• In different situations and with different people, I often act like very different persons.
• Even if I am not enjoying myself, I often pretend to be having a good time.
• When I am uncertain how to act in a social situation, I look to the behavior of others for cues.
Here are some sample items from the Social Control scale (again, agreeing suggests high social control):
• I can fit in with all types of people, young and old, rich and poor.
• People from different backgrounds seem to feel comfortable around me.
• I can very easily adjust to being in almost any social situation.
Published by Ronald E. Riggio, Ph.D.
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References
Riggio, Ronald (1987). The Charisma Quotient. New York: Dodd Mead.
Riggio, Ronald, Riggio, H., Salinas, C., & Cole, E. (2003). The role of social and emotional communication skills in leader emergence and effectiveness. Group Dynamics, 7, 83-103.
Snyder, Mark (1987). Public Appearances/Private Realities: The Psychology of Self-Monitoring. San Francisco: Freeman.
Snyder, Mark & Gangestad, S. (2000). Self-monitoring: Appraisal and reappraisal. Psychological Bulletin, 126(4), 530-555.
Tags: business, coaching, communication, DISC training, executive coaching, gender intelligence, john gray, Mars Venus Coaching, relationships, self-monitoring, success, training, workshops
How To Follow Your Passion When You’re Just Trying To Pay The Bills
During tough economic times, many people think they need to sacrifice passion and focus solely on earning money. From a spiritual perspective, this is the exact opposite approach to generating real abundance. Yes, paying your bills takes practical action. But it also requires an internal belief system powered by inspiration and passion. Without an emphasis on passion, it’s likely that no matter how many actions you take, you’ll still wind up feeling stuck.
Neglecting passion blocks creative flow. When you’re passionate, you’re energized. Likewise, when you lack passion, your energy is low and unproductive. Energy is everything when it comes to earning. Quantum physics teaches us that our bodies are made up of subatomic particles that are energy. Your thoughts, attention, and focus affect your energy and therefore everything around you—including your bank account. So when you’re thinking only about the mundane to-do lists and practical action steps, you’re lowering your energy and in effect lowering your earning power.
Your life becomes what you think about most. When you focus on following your passion and letting inspiration flow, your energy is raised and your earning capacity is strong. But when you’re uninspired and bogged down by low-level thoughts, your attracting power is weakened.
Now that you have a better understanding of the earning value of passionate, positive energy, it’s time to take it more seriously. Read on for three simple, effective ways you can bring more passion into your life—even if you’re crazy-busy.
Who said your job had to be your only source of passion?
Our culture places such a huge emphasis on our careers, that we lose track of our passion projects. But who said your job had to be your only source of passion? A dear friend of mine is a powerful example of balancing passion and career. He works in corporate America, but moonlights as a guitar player. Though he spends his weekdays at a desk, he spends his weekends indulging his passion projects such as gigging with his band, writing, drawing, and learning about art. Though he dedicates a lot of his time to his career, there is no lack of passion in his life.
The passion of being of service
When we’re of service to the world, we feel inspired and passionate about the work that we do. Perhaps the work you’re doing is service-related—getting clear about the ways in which it serves the world may make you more passionate about it. If that’s not the case with your job, maybe you volunteer for a local charity once a month, or find a way to participate in your community, or promote bigger causes. Awaken a service mentality. When you serve the world, you serve your soul.
Shift your perception about the way you make money
If you’re hung up about the fact that your primary source of revenue doesn’t come from your true passion, shift your perspective. Be grateful for the work that you have and focus on the good stuff. Find even the smallest part of your work that ignites your passion. Maybe you love interacting with clients, or the neighborhood where you work. Maybe you’re learning something new by being on that job. Focus on what you do have and you’ll create more of what you want.
Take these action steps seriously. We all have work to do to support our economy, and if we’re void of passion we won’t have the energy and inspiration to serve. The more passion we ignite in our lives, the higher our earning capacity will be and the more we’ll impact financial growth in our country. When we all raise our thoughts we’ll raise our bank accounts—and greatly serve the world.
Gabrielle Bernstein |
Featured in the New York Times Sunday Styles section as “a new role model,” motivational speaker, life coach, and author Gabrielle Bernstein is making her mark. Expanding the lexicon for the next generation of spiritual seekers, Gabrielle is the #1 bestselling author of the book, Add More ~ing to Your Life, A hip Guide to Happiness. In September 2011 Gabrielle launched her second book, Spirit Junkie, A Radical Road to Self-Love and Miracles. In 2008 she launched her social networking site HerFuture.com for young women to find mentors.
Tags: business, coaching, communication, corporate, executive, executive coaching, gender intelligence, goals, john gray, life, success, workshops
From Tunnel Vision To Your Ultimate Vision [BLOG]
“We do not see things as they are, we see things as we are.”
—Anaïs Nin
I’m a huge advocate for living a life beyond your wildest dreams, but I also know there are some potential pitfalls on the journey.
Having a vision is a powerful tool. It means that you are honoring your goals, aspiring toward them, and taking risks to expand your horizons. Sometimes our visions for ourselves subtly turn into tunnel vision. We can’t see anything that contradicts our intentions and desires. We get selective perception, which limits our ability to remain open and to see things clearly. Instead of being present to our reality while we pursue our heart’s desire, we put the blinders on and barrel ahead toward our hopes and dreams.
There is a shadow side to almost every positive thing we can do for ourselves, including having a vision. It’s important to be aware of this distinction. All spiritual and psychological tools can be used in a “willful” way. For example, sometimes self-care is actually about taking care of ourselves: unplugging from too much work and plugging into more balance and harmony. But sometimes, under the guise of self-care, we are really just checking out: denying what’s happening and how scary it feels to show up for it. So, how do we know the difference? How do we know when we are pursuing our vision in a manner that is actually in alignment with our intentions?
Tension in the Tunnel
Tension usually crops up when we are stuck in the tunnel—it takes a lot of effort to keep the blinders on. For me, the tension often shows up in the form of a headache. For others, there might be similar physical cues, such as stomach- or back-aches, getting sick, or feeling lethargic. Some people find themselves to be more irritable or short-tempered. When we aren’t looking at the big picture of our reality, our emotional bandwidth tends to shrink. This happens because everything becomes limited in the tunnel—not just our vision. I don’t know about you, but when I’m stuck in a tunnel, I can get a little cranky. What are your personal cues that suggest you might be denying aspects of your own reality?
Fear in the Tunnel
There are reasons that we aren’t looking at the big picture, many of which boil down to fear. “What if I leave this relationship and I’m alone forever?” “What if I open this piece of mail and find out that I owe more money than I have in the bank?” “What if I take this day-job and I never get the job of my dreams?” Our response to these fears can be “No thanks, I’ll stay here in the tunnel, where it feels safe.” The blinders go up and we clamp down, even harder.
Denial is not a Tunnel in Egypt
The problem is that denial may feel safe, but it’s an illusion. Whether or not you open that mail or take that job, you still have bills to pay—and we have to take responsibility for ourselves in the present, even as we are building the life we ultimately envision.
The Light at the End of Tunnel
If you are still with me on this tunnel metaphor, here is where it gets good. I grew up in Colorado where there are some amazing tunnels going straight through the mountains. Perhaps you have driven through one yourself, or you can imagine it right now. As you are driving, you move into a cold and dark, fear-filled tin can. The echo is staggering and yet everything seems so quiet. You can’t see two feet in front of yourself without your headlights. Then, suddenly, you find yourself entering into a picture postcard. The sunlight pierces through the windshield and warms your heart as you are greeted with breathtaking, majestic vistas. Let that experience be your teacher and your inspiration. When we move through small, contained ideas of what we think we want—what we think will make us happy and safe—we are brought to extraordinary and expansive beauty. Removing the blinders is like seeing in color for the first time. Tunnel vision is rigid and constraining, while remaining open is fluid and liberating.
Ultimately, moving out of the tunnel is about finding clarity, even if it feels terrifying—at least it is true. And reality begets more reality, and the opportunity to make it the best reality you can. I’ll never tell you to give up on the dream. I believe there is a reason that you have the dream to begin with. I will tell you that the best way to get there is to start from where you are, from the fullness of your situation. To look around and truly see, feel, and experience what is happening in your life. Accept your current circumstances and then take mindful action. If we are in the middle of the tunnel, we don’t get to the beauty on the other side by wishful thinking or burying our head in the sand—we get there by taking one deliberate step at a time.
I’d love to hear how have you have moved through your own tunnels. How did you get stuck, and what enabled you to move through? What did you discover when you surrendered your limited vision? I know that oftentimes people find a “picture postcard” that they never would have if they had held on to that tin can they used to believe was the shiniest and most precious thing they ever could have wished for.
Ingrid Mathieu, Ph.D.
Ingrid Mathieu, PhD is a psychotherapist and author of Recovering Spirituality. You can connect with her on Facebook and Twitter.
Tags: coaching, committed, communication, dreams, gender intelligence, goals, john gray, Mars Venus Coaching, motivation, planning, relationships, success, vision, workshops
Shiny Happy People At Work [BLOG]
It’s been quite some time since I actually worked in an office, but I still remember it like it was yesterday. The room layout, the florescent lights, my cubicle partners, the weekly birthday celebrations complete with sheet cakes and balloons. Although I have been an entrepreneur for over 10 years, I have fond memories of my work experience and I wouldn’t change a moment of it. Don’t get me wrong, it wasn’t always rosy; in fact, I was fired from my first real job.
Boy was that a painful experience! Fresh out of college and working for Capitol Records as an assistant in the International Marketing Department, I was going to weekly concerts, meeting recording artists and having the time of my life. That was the fun part. The work part was a little more difficult. My assistant skills were slim at best and I had a female boss who was less than friendly. Everything I did was wrong and she was always correcting me. The straw that finally broke the camel’s back was when I went over my boss’ head to her superior to ask special permission for something that she said no to. Needless to say, it did not end well. I did, however, learn a valuable lesson that has stuck with me to this day and that is to be deferential to your superiors, especially your immediate boss!
Why am I telling you this story? Because even though I got fired in the end, I realized that I truly enjoyed working! I liked dressing for work, I appreciated interacting with my co-workers, I relished in meeting the clients and I appreciated the sense of accomplishment I felt at the end of the day. Sound familiar? For many people, this is not the tune they sing. Theirs is more of a solemn tune of drudgery filled with sayings that start with “Ugh, do I have to go to work today?” or “Is tomorrow really Monday? I think I’ll call in sick.”
Since we spend so many of our waking hours at the office, it behooves us to invest a little more effort into putting on a shiny, happy face for work. It can be your greatest asset! A good attitude is integral to any office environment whether it consists of 2 workers or 200. Turning a negative attitude into a positive one can help you make the most of your workday. Here are a few workplace etiquette tips we hope will help keep things peaceful and positive in your work environment.
Wrap Up Your Troubles
Pack up your troubles in a nice box, wrap them with a bow and set the imaginary package on a shelf in your home. Everyone has a certain amount of stress that they can’t seem to shake. The daily pressures of living in today’s world can bring about a whole host of physical and mental problems that can cause loss of concentration, scattered thoughts and general lack of focus at work. The act of putting our troubles away before we leave the house frees us of that heavy weight and allows for a much more positive atmosphere at work.
Make A Conscious Effort
The word “work” may conjure up images that are less than desirable, but they don’t have to be debilitating. If we take on the mindset of putting 100% effort into our performance at work, the day will automatically go more smoothly. Get in the habit of displaying impeccable work habits, arriving on time, working to your full potential and staying focused and you will be surprised at the great things you can achieve.
Give Co-workers Their Space
There’s been a great deal of talk about cubicle etiquette and allowing our colleagues their space even if they are not surrounded by four walls. This is an important point that many do not take into consideration and can raise the tension level at work. So be considerate of your co-worker and (a) don’t enter another person’s cubicle unless you are invited, (b) refrain from interrupting a person who is on the phone, (c) be mindful of conducting loud conversations, and (d) avoid applying strong perfumes and eating pungent foods. Bear in mind that your cubicle is a direct reflection of you. Keep it neat and orderly and be respectful of others.
Be A Team Player
As the saying goes, there is no “I” in team. When you arrive at work, it is much easier to be cooperative, kind and patient towards others than it is to remain solitary. Support your colleagues by asking their input and valuing their remarks. Be a problem solver by offering to assist wherever help is needed. Refrain from gossip or slander and keep private matters confidential. Act as a source of encouragement to everyone and pay deference to your superiors. These characteristics will not only classify you as a dependable worker, but they may also result in greater opportunities for advancement.
Guarantee Job Security
A bad attitude can lead to permanent repercussions. In today’s highly competitive marketplace, one cannot afford to be branded as difficult or sensitive. If there is a particular struggle at work, nip it in the bud by giving others the benefit of the doubt or letting things roll off your shoulders once in a while. Taking steps to improve your disposition will lead to a much more positive outcome and make you a valuable asset rather than a disposable liability.
Now, we know it is virtually impossible to be the happy, peppy face of positivity all the time. At one point or other, you are bound to hit a wall at work. When this happens, acknowledge it, take a few deep breaths and remember you have the power within you to turn it around. If all else fails, put on a smile and fake it till you make it. Eventually, you will lighten up and all will be well again.
Lisa Gache / Beverly Hills Manners’ CEO, Lisa Gaché, is one of the foremost etiquette, manners and life skills experts. Her educational and entertainment company, founded in 2006, is recognized for its new school approach. Lisa has appeared in the media and contributed to various outlets, including CNN, NPR, “The Today Show,” KTLA-TV, Radio Disney, Woman’s Day, USA Today, The Los Angeles Times, The New York Post and The New York Daily News. Her contributions to blogs and websites range from the Los Angeles Times, AOL, The Huffington Post and Weddzilla. Gaché has also been a guest expert on number of reality shows including VH1’s “Charm School” and Discovery Channel’s “Living with Ed.”
Tags: business, coaching, communication, corporate, Entrepreneurship, executive coaching, gender intelligence, Mars Venus Coaching, relationships, success, training
The Influences of Your Work Style
Although it’s important for you to understand the different work styles of your employees so you can support them, it’s also critical for you to understand your own work style. Are you creative? Structured? Wedded to your job? Resentful of the time your job keeps you from other activities? If you’re not sure, look around you. What do you see in your employees? While each person has a unique work style, like attracts like. People tend to be drawn to people who are like them, which is as true in the workplace as anywhere else. All other qualifications being equal, you’re more likely to hire someone you feel has something in common with you than someone who is clearly your opposite.
You might be a creative free spirit overseeing the work of people who prefer structure, not well-suited for the level of detail managing these employees requires — or the reverse. Be honest with yourself about your work style and your expectations. If you are not a good fit for your managerial duties or are in over your head, you and your employees will suffer. Pursue options that better match your abilities.
Sometimes remaining fair across work styles means separating out the accomplishments, both real and potential, of employees from your own values and standards. You might be pretty loose when it comes to the structure of your workday, content to work late all week and then take Friday afternoon off. Yet you might have employees who insist on leaving right at the stroke of five, regardless of what activity engages them when the workday officially ends.
As frustrating as this may be within the context of your work style, it’s important to shift your perceptions into the employee’s work style. If this person is incredibly productive during the workday, then it’s only fair for you to acknowledge this. You can’t expect your employees to behave like you do, or only reward them when they do. Fairness also means being able to respect and reward people for what and who they are, not what you want them to be.
Your personal work style forms the platform from which you accommodate other work styles. Yes, it’s a bias. But it’s where we all start. The key to being successful as a manager is to move beyond square one. Once you understand what your work style is, it’s easier to understand differing work styles. The only way to appreciate differences is to understand them. Then you can truly manage by building on people’s strengths and minimizing their weaknesses. And you can learn from your employees, so you too can grow and evolve.
by Gary McClain, Ph.D., and Deborah S. Romaine
Tags: accomplishment, business, coaching, committed, communication, executive coaching, gender intelligence, goals, john gray, Mars Venus Coaching, relationships, success, training
Vision, Strategy, and Tactics
- Vision: What you want the organization to be; your dream.
- Strategy: What you are going to do to achieve your vision.
- Tactics: How you will achieve your strategy and when.
Your vision is your dream of what you want the organization to be. Your strategy is the large-scale plan you will follow to make the dream happen. Your tactics are the specific actions you will take to follow the plan. Start with the vision and work down to the tactics as you plan for your organization.
Concepts Are The Same
Whether you are planning for the entire company or just for your department the concepts are the same. Only the scale is different. You start with the vision statement (sometimes called a mission statement). When you know what the vision is you can develop a strategy to get you to the vision. When you have decided on a strategy, you can develop tactics to meet the strategy.
Vision
A vision is an over-riding idea of what the organization should be. Often it reflects the dream of the founder or leader. Your company’s vision could be, for example, to be “the largest retailer of automobiles in the US”, “the maker of the finest chocolate candies in London”, or “the management consultant of choice for non-profit organizations in the Southwest.” A vision must be sufficiently clear and concise that everyone in the organization understands it and can buy into it with passion.
Strategy
Your strategy is one or more plans that you will use to achieve your vision. To be “the largest retailer of automobiles in the US” you might have to decide whether it is better strategy for you to buy other retailers, try to grow a single retailer, or a combination of both. A strategy looks inward at the organization, but it also looks outward at the competition and at the environment and business climate.
To be “the management consultant of choice for non-profit organizations in the Southwest” your strategy would need to evaluate what other companies offer management consulting services in the Southwest, which of those target non-profits, and which companies could in the future begin to offer competing services. Your strategy also must determine how you will become “the consultant of choice”. What will you do so that your targeted customers choose you over everyone else? Are you going to offer the lowest fees? Will you offer a guarantee? Will you hire the very best people and build a reputation for delivering the most innovative solutions?
If you decide to compete on lowest billing rates, what will you do if a competing consulting firm drops their rates below yours? If you decide to hire the best people, how will you attract them? Will you pay the highest salaries in a four-state area, give each employee an ownership position in the company, or pay annual retention bonuses? Your strategy must consider all these issues and find a solution that works AND that is true to your vision.
Tactics
Your tactics are the specific actions, sequences of actions, and schedules you will use to fulfill your strategy. If you have more than one strategy you will have different tactics for each. A strategy to be the most well-known management consultant, as part of your vision to be “the management consultant of choice for non-profit organizations in the Southwest” might involve tactics like advertising in the Southwest Non-Profits Quarterly Newsletter for three successive issues, advertising in the three largest-circulation newspapers in the Southwest for the next six months, and buying TV time monthly on every major-market TV station in the southwest to promote your services. Or it might involve sending a letter of introduction and a brochure to the Executive Director of every non-profit organization in the Southwest with an annual budget of over $500,000.
Firm or Flexible?
Things change. You need to change with them, or ahead of them. However, with respect to vision, strategy and tactics, you need some flexibility and some firmness. Hold to your dream, your vision. Don’t let that be buffeted by the winds of change. Your vision should be the anchor that holds all the rest together. Strategy is a long-term plan, so it may need to change in response to internal or external changes, but strategy changes should only happen with considerable thought. Changes to strategy also should not happen until you have a new one to replace the old one. Tactics are the most flexible. If some tactic isn’t working, adjust it and try again.
Manage This Issue
Whether for one department or the entire company, for a multi-national corporation or a one-person company, vision, strategy, and tactics are essential. Develop the vision first and hold to it. Develop a strategy to achieve your vision and change it as you have to to meet internal or external changes. Develop flexible tactics that can move you toward fulfilling your strategy.
By F. John Reh, About.com Guide
Tags: business, coaching, committed, communication, executive, executive coaching, gender intelligence, goals, john gray, Mars Venus Coaching, planning, relationships, strategy, success, vision
Effective Teamwork
A work group exists because a company hires a number of people to perform specific tasks and jobs. A team develops when those people work together in ways that enhance their efficiency and productivity. A team is a complex organism that exists as an entity in its own right and also as a collection of the individuals that comprise it. Individual personalities and work styles significantly influence the team’s collective identity. The most effective teams contain complementary, not necessarily similar, personalities and work styles. In such a setting, the whole truly becomes more than the sum of its parts: a team. Each person’s strengths overlap the others’ weaknesses.
Sometimes teams form around job responsibilities. Certain people in marketing, like the PR group, are a natural team, as is the production control or quality control group in manufacturing. Teams also form that slice across responsibilities. For example, managers can pull together people from different jobs or departments to look at morale issues, evaluate new technologies, or help the department get ready to implement a new procedure or methodology. Such teams get people interacting in new ways by forming relationships that cut across the usual functional boundaries, especially when those boundaries also separate groups that compete with each other in some way. And when managers constantly bring different people together on various teams, employees learn to adapt better to change because they have to quickly become cohesive and then accomplish something.
Teams develop not only a way of operating, but also of interacting. A culture forms that establishes the team’s expectations and standards. Each team member has a role; this defines and distributes responsibility. In some teams, one person surfaces as the leader, often emerging naturally, although sometimes the manager designates the leader. In other teams, the members share leadership roles and responsibilities. While shared leadership is generally more effective, much depends on the team itself — its goals and purpose as well as the personalities and work styles of its members.
by Gary McClain, Ph.D., and Deborah S. Romaine
Tags: business, coaching, communication, gender intelligence, Mars Venus Coaching, relationships, success, training
Making Daily Progress Towards Your Big Goals
Often we make New Year’s Resolutions, because we are dissatisfied with something in our lives. When we make our resolutions, we want things to change as soon as possible. What we often forget is that long-term lifestyle changes take time, patience, and effort.
I believe you have to know what your long-term goals are so you can make small goals (i.e., daily tasks) have direction and purpose. I only work with people who are 100% committed to change. But what does that mean? When you commit to changing something about yourself, then you have to ask yourself and know the answers to these two questions.
(1) How much is it worth to me to achieve this goal? What am I willing to pay? What will I sacrifice now, so I can achieve this goal sooner, rather than later?
(2) How will I know when I’m successful? What will make me satisfied, but encouraged to keep working harder?
I believe you have to remind yourself daily of your answers to the two questions above, otherwise you may find yourself quickly coming up with lots of things to do on your to-do list that are not aligned with the daily action you must take to achieve the goals that are most important to you, your happiness, and success.
Psychologists Teresa Amabile and Steven Kramer latest program of research called The Progress Principle encourages people to focus on small immediate changes at work where they can see the progress they’ve made to increase their motivation, job satisfaction, and productivity. This is counter to what many people do when making resolutions and goals for themselves (whether it is at work or in their personal lives) that take a long time to achieve. Ronald Riggio, Ph.D., explains how these two psychologists stumbled upon what computer game programmers have known for years: that people become strongly motivated (sometimes even addicted) to accomplish small tasks (i.e. get to the next level); he further explains how to use this knowledge to get ahead at work.
If you’ve been reading the latest articles on major news websites like Kathy Kristof’s on 7 Ways to Keep Your New Year’s Resolutions the last few weeks, you may have noticed two trends often mentioned: choose small bite-sized goals and celebrate every time you surpass or meet these small goals. For example, if you’d like to lose 30 pounds, then focus on losing 1 pound per week for 30 weeks. Each week you lose 1 pound, then celebrate with a reward such as a manicure or a bubble bath. If you’d like to run a marathon and you don’t run, then focus first on running 5 miles the first week, and increase your mileage by 10% each week, celebrating your breakthroughs each week. I completely agree; however, know why you’ve committed to challenging yourself to do, or think, or feel differently each day.
Be Aware of the Big Picture
What this means is that even though we are focusing on small daily tasks, before we commit to what we’re going to do each day; we also need to be cognizant of what our BIG, long-term goals are so that somewhere in the busy-work of our days we’re doing the small tasks that will get us closer to our long-term goals. Knowing what the big picture is for why we work on daily and weekly goals will help us stay focused on the direction our lives are moving towards while providing daily structure.
Tags: accomplishment, coaching, committed, communication, executive coaching, gender intelligence, goals, john gray, Mars Venus Coaching, planning, resolutions, structure, success, training





