Companies often enlist the services of a Coach in order to:
- Assist newly appointed personnel in learning, progressing, and generating results more quickly.
- Assist existing top-level managers with leadership development, self-motivation, communication, and personal productivity.
- Assist existing top-level managers to further develop specific skills, become more effective time managers, and build fruitful relationships.
- Assist individuals and groups of employees to more effectively deal with increasing change.
- Assist key personnel with work/life balance and job satisfaction.
- Coach/train groups of team members to achieve maximum team synergy, customer satisfaction levels, productivity, and results.
- Produce more dynamic and better-performing teams so that companies may retain their employees longer, rather than lose them through disillusionment or from the effects of stress.
- MetrixGlobal, LLC a Fortune 500 telecommunications firm reported a ROI of 529% based on survey of 43 leadership development participants. They also found the financial benefits from increased retention raised the overall ROI to 788%.
- The Xerox Corporation showed that in the absence of follow-up coaching 87% of the skills change brought about by the training program was lost. However good skills’ training is in the classroom, most of its effectiveness is lost without follow-up coaching. For example: Most sales people try out the new skills for a few calls, find that they feel awkward and the new method isn’t bringing instant results, so they go back to their old ways.